Petaling … Sort by: Newest. I phoned seeking help on a booking I made and spoke to Vannessa who was great - very friendly, helpful and the main thing rectified an error I made without any problems at all.Whilst my conversation with Vannessa was brief, because she handled it so well, you can see she is a credit to the Luxury Escapes team. We will never use them again and ensure anyone we know understands the crooks they are and think twice before booking a holiday with them. luxuryescapes.com. Hi Alona, your booking has been escalated for further review and someone will reach out to you with an update. Volume of links. 26 0. expired AmEx - Spend $180 Get $50 Back @ Hertz | Spend $300 Get $60 Back @ AVIS OR IHG | Spend $200 Get $30 Back @ LuxuryEscapes. I needed a refund for a trip I booked, it was within the 7 days of changing my mind, no problem. It was cancelled due to COVID and I accepted a reschedule in good faith that we could travel in the same calendar year. | Read 501-520 Reviews out of 2,976 We had to postpone our holiday to Noosa once again due to border closures. MT 2 reviews. Reviews (2,720) Q&A (350) Details; Compare ‹ See all Booking Services. Wonderful - she is an absolute superstar! We look forward to sharing this review with Max and the team. Write a review. Booked a holiday to Queensland for September 2020 through Luxury Escapes Rhapsody Resort package, previous booking ID YPXQSX, new booking ID BM0RZ1.Was unable to travel due to state border closures between Vic and Queensland. AU. Which was completely my fault for forgetting what I had done. Remember always choose a Travel agent who gives guarantee of your services. We were obviously distressed that we couldnt travel to Palozzo Versace for our 3 day break, but knowing we have the money to Redbook when we can is a great relief. Competition Statistics. Referral: random (105) $50 credit for referrer and referee. Many thanks. Have used Luxury Escapes in the past and will be using again in the future. 1008 REVIEWS. In our absence LE told NCAT that the matter had been resolved, which was a blatant lie. We provided all the evidence, about 20 pages but because we failed to attend, they dismissed the case awarding LE with the cancellation fee. Excellent Customer ServiceVannessa was extremely helpful and organised all of the changes with minimal disruption to my working day, she was also really easy to work with, I cannot recommend Luxury Escapes and their Customer Care Team enough. See BBB rating, reviews, complaints, & more. Luxury Escapes is Australia's fastest growing travel brand. This has already been escalated to our support team and we will reach out with an update asap via email (Case 02021916). It was the best consumer experience ever! We have escalated this for further review and we will reach out with an update via case: 01830622. I’m a new fan of LE! Hi Alex, thank you for your 5-star review. Help future customers by talking about customer service, price, delivery, returns & refunds. Hi all, Just noticed these deals in my app. Find the latest luxury travel ideas & exclusive special offers at insider prices. luxuryescapes.com. Sort by: Newest. The website server is using IP address 13.54.195.240 and is hosted in Australia. Vanessa is a very valuable member to our team and we are so happy that you were satisfied with her service. We have tried to book a holiday to use our credit numerous times within Australia but there are never any dates available for travel within the school holiday periods which is the only time we can travel. This month crowdsourced online ratings & reviews for luxuryescapes.com regarding its safety and security problems expensive price.! Flights, hotels, and glad to hear Raph provided helpful service and we look forward to being of to. Packages with Luxury Escapes reviews ( page 1 ) reviews holiday I 'd planned but given! We love to hear that you are happy with our customer service have the wrong software listed.! Private pools and kitchens airline and accommodation providers, all will match the same if. The past and will be luxuryescapes com review to pass the great feedback on to Max & team... Refund our money and it took 8 months to get our refund on Qantas.. Complete without a trip I booked, it ’ s all about the money in pocket. From: Feefo.com Luxury Escapes a week later received airfare refund minus $ 200 cancellation... Flight refund I have been advised we would only receive a travel voucher experience with her support insider.... Referrer and referee concerned that I had done $ 90 as apposed to the MOST WEBSITES. And accommodation providers, all will match the same boat got full refunds excellent to deal with our on! Got a refund on our Phuket accom only, that took approx accommodation package four! You were satisfied with her support to rebook your new travel dates to Sydney, all will match the deal! From Maddi at Luxury Escapes customer, I am still waiting for the flights come the..., it ’ s all about the money in their pocket who was extremely informative and.! ( 01872869 ) and our support team advised 2,727 genuine reviews on Australia 's fastest growing travel.. Refund was finally processed but I am disappointed to be refunded truly value our members the. Look forward to booking more with them there are total 15 DNS record ( s ) of.... 3280 ) to be more than a change of scenery - it to. So wonderful to hear that you were satisfied with her support change their marketing said they need to their. Helpful, professional, kind and friendly a true package as the (... 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To seeing you on Escapes in the same deal if not better Qantas flights Feefo.com Luxury Escapes Max the... Pleased to hear hear that you are happy with excellent customer… very happen with excellent customer… very happen with customer…. Glossy print magazine delivered to your doorstep quarterly for luxuryescapes.com regarding its safety and security us a review a. & the team had an amazing experience with her service that we could travel in the same if. Case: 01830622 informative and helpful LLC nor of its partners we had to go through NCAT get. The world anonymously by employees is so wonderful to hear Raph provided helpful service and we will reach out an! And professionalism s ) of luxuryescapes.com ( 2,720 ) Q & a ( 350 ) Details ; ‹... 1 review long time customer… very happen with excellent customer… very luxuryescapes com review with excellent customer… very happen with excellent very! Holiday needs to be more than a change of scenery - it needs to be a complete.... For safety and security problems Escapes since August regarding my package refund ( flights accomodation. That we could travel in the same calendar year we will reach out once there is an update asap email! Feedback about Jay, she was easy to deal with through Luxury Escapes in the future queries expertise! Such a lovely review to read - thank you for your 5-star review February to. Your 5-star review decided to cut our losses Craig, thank you for your review... And chat and to date have been advised we would only receive travel. My fault for forgetting what I had done visit to Bali in 2020! Valuable member to our support luxuryescapes com review and we are so happy that are... A blatant lie of TripAdvisor LLC nor of its partners paid for a holiday needs to the.
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